Privacy Policy

1. Introduction

Zennopay ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our global financial infrastructure services, website, and APIs.

2. Information We Collect

We collect information that you provide directly to us, information we obtain from third parties, and information that is automatically collected when you use our services.

• Personal Identifiers: Name, email address, phone number, and physical address.
• Business Information: Company name, registration details, and tax identification numbers.
• Financial Information: Bank account details, transaction history, and payment information.
• Compliance Data: Government-issued identification, proof of address, and other documentation required for KYC/AML purposes.

3. How We Use Your Information

We use the collected information for various purposes, including:

• Providing and maintaining our financial services.
• Processing transactions and sending related information.
• Verifying identity and preventing fraud or illegal activities.
• Complying with global regulatory requirements and legal obligations.
• Improving our infrastructure and developing new products.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with regulated partner institutions, service providers, and legal authorities when necessary to process transactions, comply with laws, or protect our rights.

5. Data Security

We implement robust technical and organizational measures to protect your data, including encryption, access controls, and regular security audits. However, no method of transmission over the internet is 100% secure.

6. Your Rights

Depending on your jurisdiction (e.g., GDPR in Europe), you may have rights to access, correct, or delete your personal data. Contact us at privacy@zennopay.com to exercise these rights.

7. Contact Us

If you have any questions about this Privacy Policy, please contact our Data Protection Officer at hello@zennopay.com.